Purpose

Trusted partners are organizations your team intends to coordinate with. Castlewatch treats the relationship as a workflow: one side requests, the receiving side reviews, document status is tracked, and the relationship is accepted, declined, connected, or revoked. This keeps incident visibility tied to real operational trust instead of informal contact lists.

Connection states

  • Requested: One organization has asked to connect and the other organization has not yet accepted or declined.
  • Connected: The relationship is active and can support partner-oriented visibility decisions.
  • Declined: The receiving organization rejected the request.
  • Revoked: A previously active relationship was intentionally ended.

Do not rely on a requested relationship for operational sharing until your team confirms readiness and connection state.

MOU and NDA tracking

Castlewatch tracks template MOU and NDA signature status and signer metadata. This is not full negotiated document management. It is a practical record that the template documents have been acknowledged and signed for the relationship.

  • Use signer name, signer title, signer organization, and document version fields consistently.
  • Preview the template before signing so the signer knows what is being recorded.
  • Do not imply custom legal terms unless your organization has separately implemented and documented them.

Partner messages

Secure partner messages preserve relationship-specific coordination notes. Use them for partner onboarding questions, relationship readiness, follow-up requests, and clarification about shared incidents. Do not use partner messages for unrelated internal discussion.

Trust groups

Trust groups organize connected partners into coalitions for future incident visibility. A regional safety group, ministry network, or event-specific partner group can help teams avoid selecting the same organizations repeatedly.

  • Create groups only from organizations that are already connected.
  • Name groups in a way future administrators will understand.
  • Review default sharing settings after adding or removing group members.
  • Remove organizations from groups when the relationship or operating agreement changes.